Hello Derek,

Thank you for using Otter. We are writing to let you know that due to increased costs and to maintain high standards of service we are making a few changes to our free Basic plan.

The following changes will become effective on December 1, 2021:

• The free Basic plan will continue to include up to 600 minutes of transcription per month.
• The free Basic plan will now limit each transcription to 30 minutes.

If you need to record and transcribe meetings or interviews longer than 30 minutes, you can upgrade to Otter Pro.

For a limited time, we are offering you the opportunity to upgrade and save 20% off of an annual subscription to the Otter Pro plan, with code OTTERPRO20.

With the Otter Pro plan, you can access great features like 6,000 minutes per month, conversations up to 4 hours, advanced search, transcription of audio/video files via import, and more.

20% off Otter Pro offer expires on December 8, 2021 (11:59 P.M. PST).

Additional terms and conditions apply.

You can learn more about all our plans here.

Thank you for your continued and valued support!